Ground orders will be processed within 48 hours and then shipped via FedEX. Next Day and 2 Day Shipping orders processed BEFORE 12:00pm Eastern Time will be shipped that same day, orders accepted AFTER 12:00pm will be shipped the following business day.
Samples are shipped via UPS Mail Innovations and can take 2-3 business days to process and 7-10 business days to be received.
Orders will be accepted through the website 24/7, 365 days per year, however, our offices are only open Monday to Friday 8:30am until 5pm Eastern Time so orders will only be processed during these times.
All goods are stringently checked at our premises before shipping to ensure they meet our high quality standards. However, please check all products for color, design and quality, or imperfections.
With wallpaper these things must be checked before cutting or hanging the rolls, as we will not accept any claims after hanging or cutting of the product. We will not refund any amount of money for labor spent or incurred in hanging these wallpapers.